Product Manager, Onboarding & Activation

Mumbai, India
Full Time
Product
Experienced

Product Manager, Onboarding & Activation

Location: Mumbai

ABOUT US:

JioSaavn is South Asia’s leading audio streaming service to access, discover, and listen to favorite songs & Podcasts across languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music Science), and a strong, fearless business acumen to reach all corners of the globe. Our award-winning mobile products, partnerships, innovations and thought leadership have been featured in some of the world’s leading publications, from The New York Times, to The Wall Street Journal, The Economic Times to Forbes, and many more.

OUR CULTURE:

At JioSaavn, we ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it.

JioSaavn offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose JioSaavn, you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc.

Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard.

JioSaavn prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

Role

JioSaavn is seeking a Product Manager to join our core Product team. You will

support in leading the Activation Pod, a full stack group responsible for all areas of user onboarding, and the journey from download of app, through users’ first few streams and sessions. You will be laser focused on removing barriers and friction, encouraging users to begin listening and creating a delightful experience that not only gets users to start listening, but keeps them coming back. You will work closely with other product managers, as well as engineering, data, and content teams to ensure the best experience for

new users, regardless of their location, language, device, or level of tech savvy.

 

Responsibilities

•Constantly analyse and obsess over activation data, deriving clever insights on specific behaviours and trends, and using them to strengthen our onboarding and user experience

•Work closely with our all necessary teams to identify gaps in our early user journey, and how we can better convert users from download to their first stream, and beyond

•Craft and cultivate a culture of rapid experimentation, learn quickly, and constantly iterate

•Continually improve the onboarding process, not just in first session but across several sessions to bring users from novice to fully engaged

•Build and optimize user stories for a variety of user types, across different geographies, handset and platform types, languages, etc

•Work closely with data and business insights teams to identify the true root causes of early user churn

•Question everything and never settle

 

Requirements

•B.E. / B.Tech. with hands on software development experience.

•5+ years of overall experience, at least 3+ years as a product manager or lead.

•Experience defining, implementing, and analysing effective product experiments.

•Well-versed in analytics tools, analysing data, and crafting targeted solutions.

•Exceptional communication skills –both written and verbal.

•Extremely well-organized, with great attention to detail.

•Must have managed and lead a team building end-to-end products or features from scratch.

•Strong experience and understanding of agile methodologies, with proficiency in JIRA, Crashlytics, and Firebase.

•Understanding of AI and ML concepts, statistics, and data modelling.

 

Bonus Skills

Ideally, you’ll also excel at least a few of the following:

•Data science and complex querying.

•User research and analysis.

•Native mobile client development.

•Front-or back-end development.

•Infrastructure setup and maintenance

•A basic understanding of SQL/No SQL queries

 

BENEFITS AND PERKS:

At JioSaavn, we blur work and play, and you get all the perks of a global company.  You will get to work with a dynamic group of entrepreneurs, who are delivering results and working zealously to make a difference in the way the world experiences music.

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